Warranties


TerraCast® Resin Planters Warranty

TerraCast® Planters are guaranteed for ten (10) years against cracking, chipping, fracture or breaking, excluding vandalism, misuse, and acts of God. TerraCast® Products will repair or replace defective products, upon return of the products to our facility. This warranty does not include installation labor or cover any product not manufactured by TerraCast® Products.

TerraCast® PolySteel™ Light Posts Warranty

TerraCast® Products warrants its PolySteel™ products to be free from defects in material and workmanship for three (3) years. TerraCast® Products will repair or replace defective products, upon return of product to our factory freight paid (please see return policy noted above). This warranty does not include installation labor or cover any product not manufactured by TerraCast® Products.

TerraCast® Resin Bases Warranty

TerraCast® resin Bases are guaranteed for ten (10) years against cracking, chipping, fracture or breaking, excluding vandalism, misuse, and acts of God. TerraCast® Products will repair or replace defective products, upon return of the products to our facility. The warranty does not include anchor bolts, connecting hardware, or foundation. TerraCast® Products will not honor any claims for any improperly installed units or those in which parts have been altered, tampered or over-torqued during installation or during securing clamshell designs together.

TerraCast® Aluminum Post Heads Warranty

TerraCast® Products offers a one-year guarantee against defects in material, parts, components, accessories, workmanship, assembly and manufacture for aluminum post heads. Finishes are subject to factory approval, at will, because of area with abnormal harsh weather environments.

PLEASE NOTE: TerraCast® Products will not honor any claims for any improperly installed units or those in which parts have been altered or tampered. Also, ballast and sockets are subject to Manufacturer’s Warranty. TerraCast® Products will not be held responsible for any additional charges incurred due to defects. TerraCast® Products reserves the right to make design changes without prior notice.

TerraCast® Aluminum Pole Assemblies Warranty

TerraCast® Products warrants its aluminum pole assemblies for one year to be free of defects in material and workmanship and to be free from corrosion, except those items normally consumed in service. This warranty applies to the pole assembly only and does not include anchor bolts, connecting hardware, or foundation. This warranty excludes finishes such as powder coating, anodizing, and satin unless otherwise stated.

This warranty does not cover failures or corrosion due to:

• Improper installation.

• Misapplication – product used outside of specified use.

• Damage from handling, transportation, installation, vehicular impact, abuse, or vandalism.

• Site-specific wind-induced or other vibration.

• Installation in soils with a pH under 5 or over 9.

• Improper grounding.

TerraCast® Products will, at its sole option, repair, replace, or credit Buyer’s account for any product that does not conform to this warranty.

TerraCast® Landscape Lighting Fixture Warranty

TerraCast® Products warrants all landscape lighting fixtures sold to the original purchaser free of defects in material and workmanship under normal use and service for ten (10) years. TerraCast® Products will repair or replace any fixture that in the opinion of the TerraCast® Products’ representative, is proven to be defective. TerraCast® Products does not warranty the glass in the exterior fixture due to vandalism but does warrant the glass from defects and breakage in shipping. This warranty will not apply to the lamps, ballasts, or any fixture that in the opinion of the TerraCast® Products representative has been damaged due to accidents, misuse, modifications, acts of God, repaired, or altered in any way.

TERRACAST® PRODUCTS MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TERRACAST® PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER LOSS OR DAMAGE, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL DAMAGES, LIQUIDATED DAMAGES AND BACK CHARGES.

This warranty does not include reimbursement for the expense of installation or removal of equipment, transportation, or any other expenses, which may be incurred. Authorization must be obtained from TerraCast® before any material is returned. The foregoing states the Buyer’s sole remedy for any breach of warranty by TerraCast® Products. Please email, call or write to the address below to find out how to file a warranty claim. 

Effective January 1, 2019, this Limited Warranty supersedes all other warranties stated or published.